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This receipt is helpful in case you need to contact the Support team about your purchase. If you haven't received a receipt, contact Google or make sure the purchase shows up in your Google Play order history. Find your Google Play receipt: When you purchase a subscription, Google should email a receipt to your Google Play Store email address.To check if Google Play has successfully processed your subscription: Ways to check if Google Play has processed your subscription If you haven't received a receipt, contact iTunes or make sure the purchase shows up in your iTunes account purchase history. Find your iTunes receipt: When you purchase a subscription, iTunes should email a receipt to your Apple ID email address.Verify your account type: Log in to the 'Account Summary' of your account settings and check your 'Account Type'.Sign out, restart, and sign back into Evernote: Sign out of Evernote on your device, restart it, then sign back into your account.To check if iTunes has successfully processed your subscription: Ways to check if iTunes has processed your subscription If you've purchased an Evernote subscription through an app store such as iTunes or Google Play and still see your account showing up as Evernote Free, first make sure that the payment has processed, then check your subscription by signing in to your account settings. I purchased an Evernote subscription, but my account is not upgraded
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